1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
Similar technologies include web beacons, pixels, and local storage, which serve similar functions to cookies in helping us understand user behavior and improve our services.
2. How We Use Cookies
Electronbtc uses cookies for several important purposes related to providing secure and efficient services:
- Ensuring the security and integrity of our website
- Remembering your preferences and settings
- Analyzing website performance and user behavior
- Providing customer support and technical assistance
- Improving our products and services
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They include:
- Security cookies: Protect against cross-site request forgery and other security threats
- Session cookies: Maintain your session while browsing our website
- Authentication cookies: Remember your login status for customer support areas
3.2 Functional Cookies
These cookies enhance your experience by remembering your choices and preferences:
- Preference cookies: Remember your language and region settings
- User interface cookies: Remember your display preferences and accessibility settings
- Form data cookies: Temporarily store form information to prevent data loss
3.3 Analytics Cookies
These cookies help us understand how visitors use our website so we can improve it:
- Performance cookies: Collect information about page load times and errors
- Usage cookies: Track which pages are visited and how users navigate our site
- Conversion cookies: Measure the effectiveness of our marketing efforts
3.4 Marketing Cookies
These cookies are used to deliver relevant content and measure marketing effectiveness:
- Targeting cookies: Help us show relevant content based on your interests
- Retargeting cookies: Allow us to show relevant ads on other websites
- Social media cookies: Enable sharing of content on social platforms
4. Third-Party Cookies
We may use third-party services that set their own cookies on our website. These include:
4.1 Analytics Services
We use analytics services to understand website usage and improve user experience. These services may include:
- Google Analytics (for website traffic analysis)
- Performance monitoring tools (for site optimization)
- Heat mapping services (for user behavior analysis)
4.2 Customer Support Tools
We use customer support platforms that may set cookies to:
- Provide live chat functionality
- Track support ticket status
- Maintain conversation history
4.3 Security Services
We use security services that may set cookies to:
- Protect against malicious attacks
- Verify legitimate traffic
- Prevent fraud and abuse
5. Cookie Duration
Cookies may be stored for different periods depending on their purpose:
5.1 Session Cookies
These cookies are temporary and are deleted when you close your browser. They are used for:
- Maintaining your session while browsing
- Storing temporary form data
- Security verification during your visit
5.2 Persistent Cookies
These cookies remain on your device for a specified period or until you delete them:
- Short-term (1-30 days): User preferences and recent activity
- Medium-term (1-12 months): Analytics data and performance metrics
- Long-term (1-2 years): Marketing preferences and conversion tracking
6. Managing Your Cookie Preferences
6.1 Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View and delete existing cookies
- Block all cookies or specific types of cookies
- Set preferences for specific websites
- Receive notifications when cookies are set
6.2 Browser-Specific Instructions
For detailed instructions on managing cookies, please refer to your browser's help documentation:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
6.3 Impact of Disabling Cookies
Please note that disabling certain cookies may affect your experience on our website:
- Essential cookies: Website may not function properly
- Functional cookies: You may need to re-enter preferences
- Analytics cookies: We cannot improve our services based on usage data
- Marketing cookies: You may see less relevant content
7. Mobile Devices and Apps
If you access our website through a mobile device or use our mobile applications, we may use similar technologies to cookies, including:
- Mobile device identifiers
- App-specific storage
- Push notification tokens
- Location data (with your permission)
You can manage these preferences through your device settings or app preferences.
8. Cookie Consent and Legal Basis
Our use of cookies is based on legitimate interests and, where required, your consent. We process cookies under the following legal bases:
- Legitimate Interest: For essential website functionality and security
- Consent: For analytics, marketing, and non-essential functionality
- Contract Performance: For providing requested services
9. International Cookie Regulations
We comply with applicable cookie regulations worldwide, including:
- European Union General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- UK Data Protection Act
- Other applicable regional privacy laws
10. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you of material changes through our website
- Send email notifications for significant changes (if you have provided your email)
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
11. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
For technical questions about managing cookies in your browser, please refer to your browser's help documentation or contact the browser manufacturer directly.
